FAQ’S

Frequently Asked Any Question?

It’s a financial company with 10 years of experience in service and is registered and recognized by regulators such as the Bank of Tanzania BOT. KADOO BUREAU DE CHANGE main work is to exchange foreign currencies from 30 Countries in the world and it’s all done in its branches in Tanzania.

KADOO is the original name of the company, KADOO identifies the foreign currency exchange services brand available in Tanzania and its 24 Branches in different parts of the country.

Official Contact +255 743 022 222. Make calls and chat with our customer agent on WhatsApp.

Foreign currencies exchanged at KADOOBDC are 30:
• Tanzania Shillings TZS
• United States Dollars USD
• European Union EURO
• Great Britain Pound GBP
• Canadian Dollar CAD
• Swiss Franc CHF
• Australian Dollar AUD
• New Zealand Dollar NZD
• Swedish Kronor SEK
• Danish Switzerland Kronor DKK
• Norwegian Kronor NOK
• United Arab Emirates Dirham AED
• Oman Rial OMR
• Saudi Arabia Rial SAR
• Qatar Rial QAR
• Turkish Lira TRY
• Malaysian Ringgit MYR
• Chinese Yuan CNY
• Japanese Yen JPY
• Indian Rupee INR
• Singapore Dollar SGD
• Hong Kong Dollar HKD
• Thailand Baht THB
• Kenyan Shillings KES
• Rwandan Franc RWF
• South African Rand ZAR
• Ugandan Shillings UGX
• Zambian Kwacha ZMW
• Malawian Kwacha MWK
• Mozambique Metical MZN

MLIMANI CITY MALL
• HEAD OFFICE
Mlimani City Mall 0742 022 222

• MLIMANI BRANCH
Mlimani City Mall 0747 956 402

• SINZA BRANCH
Sinza Madukani, Emirate House 0747 956 404

• NAMANGA BRANCH
Namanga Shopping Centre, Oyster Bay Msasani 0747 956 400

• MASAKI BRANCH – OPEN EVERY DAY 24/7 SERVICE
Great Wall Restaurant, Samaki Samaki Haile Selassie Rd 0747 956 407

POSTA - 4
• IPS BUILDING BRANCH
Posta IPS Building, Askari Roundabout 0743 956 409

• JAMHURI BRANCH
Benjamin Mkapa Tower Building, Jamhuri Street 0756 226 403

• SAMORA BRANCH
NHC House, Samora Avenue 0747 956 403

• SAMORA B BRANCH
NHC Building, PSSF Samora Avenue 0747 956 401

KARIAKOO - 4
• UHURU BRANCH
Keys Hotel, Uhuru & Livingstone Street 0764 657 561

• SIKUKUU BRANCH
Concord Hotel, Sikukuu & Naru’ngombe Street 0747 956 406

• MSIMBAZI BRANCH
Donge Street 0769 020 577

• MKUNGUNI BRANCH
Mkunguni & Livingstone Street 0763 956 419

ZANZIBAR - 4:
• STONETOWN BRANCH
Zanzibar - Vuga Street, Dhow Palace 0766 247 643

• PAJE BRANCH
Zanzibar - Duarani / Roundabout Paje 0767 336 402

• NUNGWI BRANCH
Zanzibar - Uwanjani, Skuli ya Nungwi 0767 466 403

• KIWENGWA BRANCH
Zanzibar - Itaseti Building,Village Supermarket 0763 956 404

ARUSHA 4:
• ARUSHA BRANCH
Clocktower, Arusha Naaz Hotel 0759 052 892
• ARUSHA TFA BRANCH
TFA Building Arusha, Kilombero Market 0765 956 409
• ARUSHA USA RIVER BRANCH
USA River, Arusha Bus Stand, Near Police Station 0746 226 419
• KARATU BRANCH
Lilac Hotel, Serengeti Street 0743 336 403

• MOSHI BRANCH
Kilimanjaro, Moshi Mjini - Boma Road, KNCU Roundabout 0765 956 410


• DODOMA BRANCH
Summit Mall Opposite Dodoma City Hotel 0744 416 405
• MWANZA BRANCH
New Mwanza Hotel, Nyamagana 0746 956 408

YES, MASAKI BRANCH operates 24 Hours in 7 Days Every day. MASAKI BRANCH – OPEN EVERY DAY 24/7 SERVICE Great Wall Restaurant, Samaki Samaki Haile Selassie Rd 0747 956 407

• HEAD OFFICE Mlimani City Mall 0742 022 222 Email info@kadoobdc.co.tz Website www.kadoobdc.co.tz P. O BOX 54618 Mlimani City Shopping Mall Sam Nujoma Road Dar es salaam, Tanzania.

KADOO BUREAU DE CHANGE Branches provide exchange services from Monday to Saturday. Branches are Opened at 08;00 AM – 08;30 AM Morning Branches are Closed at Evening 05;00 PM, 06;00 PM, 07;00 PM, 09;30 PM. Branches that are Opened on Sunday and Public Holidays are • Head Office • Mlimani Branch • Namanga Branch • Masaki Branch 24 / 7 Service Every Day • Sikukuu Branch • Stonetown Branch • Moshi Branch • Arusha Branch • Arusha TFA Branch • Dodoma Branch • Mwanza Brranch

KADOOO BUREAU DE CHANGE has got an APPLICATION that is available on Play Store - Android and App Store - iPhone.

YES, you can access the APPLICATION in and out of Tanzania, in any country in the world.

The customer services at KADOO BUREAU DE CHANGE branches have been excellent throughout, the services are well provided and exclusively great and the customer experience are memorable.

Exchange Rates are the rates at which one currency will be exchanged to another currency. The exchange rates at KADOO BUREAU DE CHANGE are set daily by the bureau and usually changed due to changes taking place at the foreign currency market.

Exchange rates do not look similar as they change at time; the changes are made when there are circumstances in the foreign currency market.

The board rates displayed at KADOO BUREAU DE CHANGE branches reflect how the bureau buys and sells foreign currencies at a usual basis. • BUYING reflects how the BUREAU buys a specific currency. • SELLING reflects how the BUREAU sells a specific currency. • When a customer approaches/ visits the KADOOBDC with Foreign Currencies such as USD, EURO, GBP that means the customer is Selling the currencies to the bureau and the bureau will be Buying the currencies at an exchange rate displayed on the board rate. • When a customer approaches / visits the KADOOBDC with Tanzanian Shillings TZS that means the customer is Buying foreign currencies from the bureau and the bureau will be Selling at an exchange rate displayed on the board rate.

All citizens from Tanzania and international countries are allowed to make an exchange at KADOO BUREAU DE CHANGE with a requirement of being above 18 years of age.

KADOO BUREAU DE CHANGE does not exchange COINS of any kind / any country. KADOO BUREAU DE CHANGE is exchanging NOTES certain countries only.

KADOO BUREAU DE CHANGE DOES NOT CHARGE any fees to any transaction.

KADOO BUREAU DE CHANGE DOES NOT send or receive money / foreign currencies from MONEYGRAM, WESTERN UNION, ALIPAY or NALA.

A Tanzanian citizen / customer must have ONE of the below listed identification cards • Tanzanian National Identity Card (NIDA) • Tanzanian Driving License ID (TRA) • Tanzanian Passport • Voter’s Registration Identity Card (NEC)

An international customer must have an updated PASSPORT only.

• Selling Below USD 1 – 5,000 only requires an updated identification card and cash to complete the selling transaction. The Following are Requirements for Selling USD 5,000+ a. To TRAVELERS, A customer is required to have an up-to-date passport and a (bus, train, boat or flight) travelling ticket to another country. b. To BUSINESS OWNERS WITHOUT COMPANIES, A customer is required to have an identity card, business license (BRELA), TIN number (TRA), up to date and a complete detailed invoice displaying the product / services to be bought, USD / EURO amount needed, latest date, buyers/ buyers’ company and receivers’ details. c. TO COMPANY OWNERS: A customer is required to have an identity card, TIN number (TRA), one of the company owner’s identity card, business license (BRELA), TIN number (TRA), up to date and a complete detailed invoice displaying the products / services to be bought, foreign currency (USD / EURO) amount needed, latest date, buyers / buyers’ company and receivers’ details. d. ⁠TO INTERNATIONAL STUDENTS/ TRAINEES A customer is required to have an up-to-date identity card and university admission letter displaying amount of foreign currency details. e. TO MEDICAL EXPENSES A customer is required to have an up-to-date identity card and an official letter from the medical agency / hospital displaying the specific foreign currency to be received and needed.

YES, KADOO BUREAU DE CHANGE allows Bank Transfers in both BUYING and SELLING of foreign currencies in all 24 Branches.
• A customer is required to deposit Tanzanian Shillings TZS for Selling purposes at a given and directed bank account. Bank transfers are smooth and secured service therefore a customer needs to make an official contact with a certain KADOO BUREAU DE CHANGE branch.
• A customer is required to deposit Foreign Currencies such as USD, EURO, GBP for Buying purposes at a given and directed bank account. Bank transfers are smooth and secured service therefore a customer needs to make an official contact with a certain KADOO BUREAU DE CHANGE branch.

KADOO BUREAU DE CHANGE is exchanging through bank transfers from an initial amount of 2,000 USD and more. A customer is advised to make official contacts with one of the branches for a smooth and secured bank transfer.

KADOO BUREAU DE CHANGE does not offer banking services such as opening accounts, depositing accounts or withdrawing amounts compared to banks. KADOO BUREAU DE CHANGE offers foreign currency exchange services.

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